Privacy Policy

Privacy Policy

1. Introduction

Herbalteatbc respects your privacy and is committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your data.

2. Information We Collect

We may collect the following information:

• Name, company name
• Email address and phone number
• Business details and enquiry information
• Any information submitted through contact or enquiry forms

3. How We Use Your Information

Your information is used to:

• Respond to enquiries and provide quotations
• Process orders and communicate updates
• Share product details, catalogues, and offers
• Improve our services and website experience

4. Data Protection

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

5. Information Sharing

We do not sell or rent your personal information.

Information may be shared only with:

• Logistics and shipping partners (for order fulfillment)
• Legal authorities if required by law

6. Cookies

Our website may use cookies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

8. Data Retention

We retain your information only as long as necessary for business and legal purposes.

9. Your Rights

You may request to:

• Access or update your information
• Delete your personal data
• Opt out of marketing communications

10. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page.

11. Contact

For any privacy-related questions, please contact us via email or WhatsApp listed on our website.